Mary Jane Copps

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The Phone Book by Mary Jane Copps

Boularderie Island Press
ISBN: 978-0-9918552-8-5
$21.95

The Phone Book eliminates the intimidation and fear that sets in when you start to dial. With clear language, fun stories and quick, simple lessons, you’ll learn how to leave messages, inspire conversation, book meetings and appointments, follow up on emails and texts, close a sale, handle complaints, facilitate conference calls and much, much more.

Since 2006 Mary Jane has embraced her alter ego, The Phone Lady, a North American company that focuses on excellent telephone communication skills. Mary Jane has worked with over 300 clients and her expertise has been recognized throughout North America and Europe by a wide-range of business media – radio, television and print – including the Wall Street Journal.

Media Coverage

 The Phone Book eliminates the intimidation and fear that sets in when you start to dial. With clear language, fun stories and quick, simple lessons, you’ll learn how to leave messages, inspire conversation, book meetings and appointments, follow up on emails and texts, close a sale, handle complaints, facilitate conference calls and much, much more.

Since 2006 Mary Jane has embraced her alter ego, The Phone Lady, a North American company that focuses on excellent telephone communication skills. Mary Jane has worked with over 300 clients and her expertise has been recognized throughout North America and Europe by a wide-range of business media – radio, television and print – including the Wall Street Journal.

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