Q & A with Mary Jane Copps

Tell me a little about The Phone Book:

I’m passionate about excellent communication in all areas of life, but the phone specifically because it’s had a starring role throughout my career. As a receptionist during my university years, as a real estate journalist and then later as the founder and CEO of a national marketing company, the skill of communicating well on the phone was an integral part of my success. I strongly believe in the importance of effective phone communication and today, as The Phone Lady, I have the privilege of helping others learn the necessary skills. This book will not only be valuable to my clients, but allow me to share the skill set with a much wider audience.

Where do you like to write?

I move around a lot when I write. I often get a bit agitated during the task, especially when the right words are not showing up. So I’ll move from my office to a chair in the living room, etc. And I write in coffee shops, hotel rooms, all kinds of places. But my favorite spot is in Rogersville, New Brunswick, at a Trappistine Abbey. I try to get there as often as possible and focus on words.

What is your birthstone?


What is your sign?


What do you think was the most significant world event the year you were born?

Juan Batista fled Cuba in December 1958 due to Castro’s efforts.

What is your greatest extravagance?

Excellent coffee and chocolate

What is your favourite journey?

I spent three weeks in Italy with a dear friend in 2001 and it was amazing.

What talent would you most like to have?

To speak many languages

If you could come back as a person or thing, what do you think it would be?

If coming back is possible, I’d like to come back as me, experience different things, maybe learn some languages.

If you could choose what to come back as, what would it be:

Same as above, I’d like to come back as me.

If you were to host a private dinner party for writers from the past, who would you invite to your table:

Oh, I’d invite all the women – poets and authors alike. Can’t you just hear all the laughter in that room!

If you were to host a private dinner party for your mentors in life other than writers, who would you invite to your table:

This is a very long list, starting with my high school principal and including many, many of the entrepreneurs I know today.

What is your motto?

Pick it up; Make things happen.

Why did the chicken cross the road?

To avoid the corporate chicken farm.

Coffee or tea:


Favourite cuisine:


Favourite comfort food:

Mashed Potatoes

Least favourite colour:


If you could patent one device what would it be?

The telephone, of course.

List five cities or towns in Canada that are on your list to visit one day:

I’ve had the privilege of visiting most of Canada’s major cities but I have yet to get to Victoria, Saskatoon, Regina, Yellowknife, Pond Inlet.